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Covid Level 2 & 3 Updates from Resene and other businesses

19 Aug 2021

Resene

With most of NZ in Level 2, you can visit your local Resene ColorShop or order online at resene.co.nz/colorshops.

For everyone in Level 3, you can order paint decorating supplies online at shop.resene.co.nz for click and collect or contactless delivery. Or you can email your local Resene ColorShop or call them during normal shop hours to place your order – visit www.resene.co.nz/colorshops for phone and email details.

Please wear your face mask when visiting.

Our online help and phone assistance is also available so if you are working on a project or planning a project and need some help you can Ask a Tech Expert free online anytime, resene.co.nz/techexpert or Ask a Colour Expert free online anytime, resene.co.nz/colourexpert or call 0800 737 363 (during normal working hours).

We look forward to helping you with your decorating projects.

We hope you’re all staying safe and well,

The Resene team 

Mastercraft Kitchens

If we’ve learnt anything in the last while, it’s that we have so many little moments in our homes, and we love creating spaces that are ‘just right’ for us. 

When it comes to your kitchen, we invite you to start by getting inspired with our free Kitchen Look Book, showcasing stunning Mastercraft Kitchens. 

If you’re renovating, download our handy Kitchen Renovation Guide – it’ll give you the confidence to achieve your dreams (we’ve thought of everything so you don’t have to!) 

Or simply set aside some ‘drool’ time and visit our Featured Kitchens  or Photo Gallery on the Mastercraft Kitchens website.  We hope you’re inspired and excited by what you discover!

 

Plumbing World

Under Level 3 all Plumbing World Showrooms are closed, the branches are open for the Trade only. Showrooms and Trade Areas in regions operating at Level 2 are OPEN and require you to meet all relevant Covid protocols before entering.

Please contact your local branch by phoning the Branch Manager. https://www.plumbingworld.co.nz/covid-19

We will provide further updates via the Plumbing World Facebook page, www.facebook.com/PlumbingWorldNZ  as more information is released. 

Hirepool

With the drop in Auckland to Level 3, we can advise that across the country all of our branches are open normal hours, operating on a safe and contactless basis to comply with all MoH guidelines.  Don’t forget to scan!

All our staff are following strict contactless protocols for your safety.

Our Support Office team is still working (from home) and can be contacted by their regular email addresses, or if you are stuck,  please email us on [email protected] 

Read more on our website at any time at https://www.hirepool.co.nz/  

Target

Level 3 Restrictions

Our showrooms will remain closed to the public during Level 3.

Our online store is open 24/7 and will continue to take orders. We’ll be in touch to organise your contactless delivery/click & collect based on your preference at checkout.

Contactless Deliveries:

We will be taking extra precautions with our delivery team to ensure that your safety and the safety of our team is paramount. Disinfectant wipes and hand sanitiser will be used by our delivery team after each delivery and safe distance practices will be applied including the use of face masks.

Our delivery drivers will keep a safe 2m distance and will deliver your products in an easily accessible area near the entrance.

During level 3 restrictions, we are unfortunately unable to offer our assembly services. If you wish for your item to be assembled, that’s totally fine we can organise to re-arrange your delivery for when restrictions are lifted.

We will take a photo of the delivered items rather than asking for a signature.

Contactless Click & Collect:

Contactless Click & Collect will be available from our Target Furniture Mount Eden, Target Furniture Wairau Park and our Auckland Distribution Centre located in East Tamaki.

We will be in touch to organise collection of your product in your preferred location.

Once you have arrived at your preferred location, we will place your items in a designated section in the carpark for you to load into your vehicle.

We will take a photo of the delivered items rather than asking for a signature.

Level 2 Restrictions

We will be taking extra precautions with our delivery team to ensure that your safety and the safety of our team is paramount. Disinfectant wipes and hand sanitiser will be used by our delivery team after each delivery and safe distance practices will be applied.

Our sales team will be available for virtual video or phone appointments in store to assist with any questions or queries you may have. You can book a virtual appointment using our chatbot feature by clicking here. 

Our customer service team will continue to work from home and monitor any of your customer enquiries/feedback. If you have any questions, please do not hesitate to get in touch by contacting us on 0800 TARGET (0800 827 438).

Escea

Planning your next project in lockdown? Escea’s Customer Support and Architectural Advisory team are still here to answer your burning fireplace questions.

Visit escea.com to browse our range, call us on 0800 17 3000 or email our Architectural Advisory team on [email protected].

And for those in Level 2, you can see our fireplaces in action at one of our retailers. Visit our website for a full list of stores and opening hours.

Published: 19 Aug 2021